Help & Support
Questions, bugs or feedback? We usually reply within 1–2 business days.
✉️ Email [email protected]Frequently asked questions
Is Lingora free?
Yes. Every course, story, game and practice mode is free. Super is an optional trial with perks like unlimited energy.
Do I need an account?
No. You can learn as a guest and your progress is saved on your device and synced to the cloud. Sign in with Google, GitHub or email (when available) to use it across devices.
How does energy work?
Lessons use 5 energy. It refills 1 every 30 minutes, and you earn more with 5-answer combos and practice sessions.
I lost my streak. Can I get it back?
If you missed one day, a Streak Repair offer appears on the Learn tab. Streak freezes in the Shop protect you in advance.
Why can't I hear audio or use the microphone?
Lingora uses your browser's built-in speech. Check that your device isn't muted, allow microphone access, and try Chrome, Edge or Safari. You can turn off speaking exercises in Profile → Settings.
How do I reset or delete my data?
Use Profile → Settings → Reset progress, or sign out. To delete your cloud account, email [email protected].
Which languages are available?
Spanish, French, German, Japanese, Korean, Mandarin Chinese, and English for Tagalog speakers.
Still stuck? Write to [email protected].